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GNDU Question Paper-2024
Bachelor of Computer Application
(BCA) 1
st
Semester (CBGS)
COMMUNICATION SKILLS IN ENGLISH-I
Time Allowed: Three Hours Max. Marks: 100
Note: Attempt Five questions in all, selecting at least One question from each section. The
Fifth question may be attempted from any section. All questions carry equal marks.
SECTION—A
1. What are the tactics and strategies to enhance your reading skills ? Discuss in detail.
2. What is involved in reading for meaning ? What are the different purposes of Reading ?
SECTION—B
3. The railroad was not the first institution to impose regularity on society, or to draw
attention to the importance of precise time keeping. For as long as merchants have set
out their wares at daybreak and communal festivities have been celebrated, people have
been in rough agreement with their neighbours as to the time to day. The value of this
tradition is today more apparent than ever. Were it not for public acceptance of a single
yardstick of time social life would be unbearably chaotic: the massive transfer of goods,
services, and information would proceed in fits and starts; the very fabric of modern
society would begin to ravel.
(1) What is the main idea of the passage ?
(a) In society, we must make more time for our neighbours
(b) The traditions of society are timeless
(c) An accepted way of measuring time is essential for the smooth functioning of the society
(d) Society judges people by the times in which they conduct certain activities
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(2) The word draw in the first sentence can best be replaced by :
(a) Bring
(b) Infer
(c) Formulated
(d) Sketch
(3) The phrase “this tradition” in the third sentence refers to answer :
(a) The practice of starting the business day at dawn
(b) Cordial relations between neighbours
(c) The railroad’s reliance on time schedules
(d) People’s agreement on the measurement of time
(4) The author implies that which of the following is a consequence of the greater
complexity of today’s society ?
(a) Agreement on the measurement of time is more important
(b) The role of railroad has become very vital
(c) People agree about time more readily
(d) The traditional values are of greater importance to the well-being of the society
(5) What did the paragraph preceding the passage most probably discuss ?
(a) The times at which religious services used to be held
(b) The regulatory effect of the railroad on the society
(c) The need to regulate the railroads
(d) The sale of clocks and time pieces by merchants
4. Read the following passage carefully and answer the questions that follow :
Computers are gadgets that have an astonishing ability to calculate, multiply, add, and
subtract big and complex figures in a matter of seconds. Computers serve many other
purposes. They can keep records of things or data we want to preserve and use later. They
are also used to design, plan, and construct new projects. Computers not only save us
time but also help us to think quickly and work out problems which otherwise would take
a long time. Computers ensure faster progress, better efficiency, and quicker decisions.
Scientists are thinking of building a space city. The journeys in space are already
controlled and guided by computers. Today, computers are being installed in banks,
offices, and factories to cope with the increasing load of work and increase efficiency.
Computerization in offices and factories today has become almost imperative. It has been
said that the use of computers would lead to unemployment. But computerization does
not mean the end of manual jobs. Actually, the two go together hand in hand.
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Questions :
(1) What functions do gadgets perform ?
(2) What other purposes do computers serve ?
(3) How are computers useful to us ?
(4) Will computerization lead to unemployment ?
SECTION—C
5. What are the different guidelines for effective writing ?
6. Write a letter to Unique Books Private Ltd., New Delhi, to supply you the books you
need for your college library.
SECTION—D
7. Prepare a resume for the post of production manager in a firm.
8. You are the President of a computer club. Write a notice for the students to join a
workshop by your professor of computer in your department.
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GNDU Answer Paper-2024
Bachelor of Computer Application
(BCA) 1
st
Semester (CBGS)
COMMUNICATION SKILLS IN ENGLISH-I
Time Allowed: Three Hours Max. Marks: 100
Note: Attempt Five questions in all, selecting at least One question from each section. The
Fifth question may be attempted from any section. All questions carry equal marks.
SECTION—A
1. What are the tactics and strategies to enhance your reading skills ? Discuss in detail.
Ans: Tactics and Strategies to Enhance Your Reading Skills
Imagine this: you walk into a vast library, filled with thousands of books on every topic
imaginable—history, science, novels, poetry, and even fantasy worlds you’ve never heard
of. For a moment, the shelves look overwhelming. You think, “How will I ever be able to
absorb all this knowledge?”
This is exactly what many students feel when they’re asked to improve their reading skills.
Reading is not just about recognizing words on a page—it is about understanding,
remembering, and enjoying what you read. But the good news is that reading skills are not
something we are born with; they are like muscles. The more we train them with the right
tactics and strategies, the stronger they become.
So, let us go step by step, like a traveler learning to navigate through that giant library.
1. Start with Purpose: Why Are You Reading?
The very first strategy is to ask yourself: “Why am I reading this?”
Think of it like preparing for a journey. If you know your destination, you can choose the
right path. Reading a science textbook requires a different mindset than reading a detective
novel.
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• If your goal is to pass an exam, you need to focus on key concepts, definitions, and
summaries.
• If you are reading for pleasure, you can allow yourself to flow with the story.
This small trick—clarifying your purpose—makes reading sharper and prevents your mind
from wandering.
2. Preview Before You Dive In
Imagine you’re about to watch a movie. Before watching, you may see the trailer or read a
short review. Similarly, in reading, previewing helps you prepare your mind.
• Look at the titles, headings, subheadings, and bold words.
• Skim through the introduction and conclusion.
• Notice diagrams, charts, or highlighted lines.
This gives you a mental “map” of the text. So, instead of blindly entering the forest of words,
you now carry a torch that lights up the path.
3. Build Vocabulary Slowly but Surely
Words are like the keys to unlock meaning. If you don’t know the words, the text remains
locked. One of the most powerful tactics is to grow your vocabulary.
But here’s the secret: don’t try to memorize the dictionary! Instead:
• Note down unfamiliar words while reading.
• Guess their meaning from the context first.
• Then confirm using a dictionary.
• Revise them occasionally and try to use them in your daily life.
Over time, your reading speed and comprehension both increase, because you don’t get
“stuck” at every tough word.
4. Active Reading: Be Part of the Conversation
Have you ever had a conversation with someone who just keeps talking while you silently
nod? That can get boring. Reading is the same. Don’t let it be one-way traffic. Instead, make
it interactive.
• Highlight important lines.
• Write short notes in the margins.
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• Ask yourself questions: “What is the author trying to say?”
• Summarize a paragraph in your own words.
This active participation turns reading into a dialogue rather than a dull lecture. It also keeps
your brain engaged and prevents you from drifting into daydreams.
5. Improve Concentration: Create the Right Environment
Imagine trying to read a serious chapter while your phone keeps buzzing, or while people
are chatting loudly around you. That’s like trying to drink clean water from a muddy pond.
So, another strategy is to create a reading-friendly environment:
• Choose a quiet corner.
• Keep your phone away.
• Set a specific time, like early morning or before bed.
• Divide your reading into small chunks (20–30 minutes) with short breaks.
This way, reading becomes a focused habit, not a forced task.
6. Use Reading Techniques: Skimming, Scanning, and Intensive Reading
Not every text needs the same kind of reading. Just as we eat differently depending on
whether we are at a feast or having a light snack, reading too has different techniques:
• Skimming: Quickly running your eyes over the text to get the general idea. Perfect
for newspapers or long articles.
• Scanning: Searching for a specific piece of information, like a date, name, or figure.
• Intensive Reading: Reading carefully, word by word, to understand every detail. Best
for textbooks or exam preparation.
Learning when to skim, scan, or read deeply saves time and energy.
7. Practice Regularly: Reading is Like Exercise
Here’s the golden rule: reading skills improve only with practice. Just like muscles grow
when you work out, your reading ability strengthens when you practice daily.
Start with short, easy texts—maybe an article, a blog, or a storybook. Then slowly move to
more challenging material. Set a goal, like 15–20 minutes daily, and stick to it.
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Consistency is more important than speed. Over time, you’ll notice that you can handle
bigger books with greater ease.
8. Summarize and Reflect
After reading, don’t just close the book and forget it. Spend a few minutes reflecting.
• Write a short summary in your notebook.
• Discuss it with a friend or teacher.
• Try to explain the main ideas to someone else.
This strengthens your memory and ensures the text becomes a part of you, not just a
passing cloud.
9. Develop a Positive Attitude
Some students approach reading like a punishment. They think, “I have to read because my
exam is coming.” But if you change your mindset, reading can turn into a joyful adventure.
• Choose topics that genuinely interest you—novels, biographies, or even comics.
• Mix academic reading with fun reading.
• Reward yourself after completing a reading goal.
When you start enjoying reading, improvement follows naturally.
10. Use Technology Wisely
In today’s digital age, you don’t have to depend only on paper books. E-books, audiobooks,
and reading apps can make the process easier. For example:
• Use apps that highlight key points.
• Listen to audiobooks to build comprehension.
• Join online book clubs to discuss ideas.
But remember: don’t get lost in endless scrolling or social media. Technology is a tool, not a
distraction.
Conclusion: Reading as a Lifelong Companion
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Improving reading skills is not a one-day task; it’s a lifelong journey. The tactics and
strategies—finding purpose, previewing, building vocabulary, active reading, focusing,
practicing techniques, summarizing, and using technology—are like stepping stones.
Think of reading as a loyal friend who walks with you throughout life. In school, it helps you
pass exams. At work, it sharpens your knowledge. In leisure, it entertains you. And in
personal growth, it opens doors to new worlds.
So, the next time you pick up a book, remember: you’re not just reading words—you’re
building a bridge between yourself and wisdom. And with the right tactics and strategies,
that bridge will always be strong and reliable.
2. What is involved in reading for meaning ? What are the different purposes of Reading ?
Ans: Part 1: What is Involved in Reading for Meaning?
Reading for meaning is like having a conversation with the text. You’re not a passive listener
— you’re an active participant. Here’s what’s really going on when you read for meaning:
1. Understanding the Words (Decoding)
Before you can understand the bigger picture, you need to know what the words mean.
• Recognising vocabulary.
• Understanding grammar and sentence structure.
• Knowing the literal meaning of words and phrases.
Example: If you read “The boy sprinted across the field,” you need to know that “sprinted”
means “ran very fast” to picture the scene.
2. Linking Ideas Together
Words form sentences, sentences form paragraphs, and paragraphs form ideas. Reading for
meaning involves connecting these ideas logically.
Example: If one paragraph describes dark clouds and the next talks about people opening
umbrellas, you connect the two — it’s about to rain.
3. Using Prior Knowledge
Your brain constantly draws on what you already know to make sense of new information.
Example: If you read about “photosynthesis” and you remember it’s how plants make food,
you can understand the explanation more easily.
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4. Reading Between the Lines (Inference)
Not everything is stated directly. Sometimes, you have to figure out the hidden meaning.
Example: If a story says, “She slammed the door and didn’t speak for the rest of the
evening,” you infer she was angry — even though the word “angry” isn’t used.
5. Understanding the Writer’s Purpose and Tone
Is the writer trying to inform, persuade, entertain, or warn you? Tone can be serious,
humorous, sarcastic, or emotional.
Example: A news article about climate change will sound different from a funny blog post
about someone’s rainy vacation.
6. Evaluating and Reflecting
Reading for meaning also means thinking critically:
• Do you agree with the ideas?
• Is the information reliable?
• How does it connect to your life or studies?
7. Retaining and Recalling
Finally, you store the key points in your memory so you can use them later — in exams,
discussions, or decision-making.
In short: Reading for meaning is a mix of decoding, connecting, inferring, evaluating, and
remembering — all happening in your mind at once.
Part 2: Different Purposes of Reading
People read for many reasons, and the way you read changes depending on your purpose.
Let’s explore the main ones.
1. Reading for Information
Here, the goal is to find facts or learn something new.
• Reading a textbook chapter for an exam.
• Checking a manual to fix a gadget.
• Looking up a recipe.
Approach: You read carefully, highlight important points, and maybe take notes.
2. Reading for Understanding
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This is deeper than just collecting facts — you want to grasp concepts and see how ideas fit
together.
• Studying a theory in economics.
• Understanding how a machine works.
• Learning the rules of a new game.
Approach: You may re-read sections, ask questions, and connect ideas to what you already
know.
3. Reading for Pleasure
Sometimes, you read simply because you enjoy it.
• Novels, short stories, poetry.
• Travel blogs, comics, or magazines.
Approach: You relax, immerse yourself in the world of the text, and let your imagination
roam.
4. Reading for Critical Analysis
Here, you’re not just understanding — you’re judging.
• Reviewing a book or movie.
• Evaluating an argument in an editorial.
• Comparing two research papers.
Approach: You look for strengths, weaknesses, biases, and evidence.
5. Reading for Specific Information (Scanning)
You’re hunting for a particular detail.
• Finding a train time in a timetable.
• Looking for a date in a history book.
• Checking a bill for a specific charge.
Approach: Your eyes move quickly over the text until you spot the needed detail.
6. Reading to Get the Gist (Skimming)
You want a quick overview, not every detail.
• Glancing through a news article to see the main points.
• Previewing a chapter before studying it in depth.
Approach: You focus on headings, subheadings, and key sentences.
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7. Reading for Memorisation
Sometimes, the purpose is to remember exact words or facts.
• Learning a poem by heart.
• Memorising legal definitions.
• Preparing for a speech.
Approach: You repeat, rehearse, and test yourself.
8. Reading for Inspiration
You read to spark ideas or creativity.
• Reading quotes for motivation.
• Exploring design blogs for a project.
• Studying case studies for business ideas.
A Story to Tie It Together
Think of Ananya, a college student. In one day, she:
• Scans her timetable to check the next lecture.
• Skims a news article to catch the headlines.
• Reads for understanding while studying a biology chapter.
• Reads for pleasure before bed with her favourite novel.
• Reads for critical analysis when preparing a debate.
• Reads for inspiration by browsing travel blogs.
She’s reading all day — but her purpose changes, and so does her style of reading.
Why Knowing Your Purpose Matters
When you know why you’re reading:
• You choose the right speed (fast for skimming, slow for deep study).
• You focus on the right details.
• You retain information better.
Reading without purpose is like travelling without a destination — you might enjoy the ride,
but you won’t know when you’ve arrived.
Conclusion
Reading for meaning is about truly engaging with the text — understanding, connecting,
inferring, and reflecting. Purposes of reading range from gathering facts and understanding
concepts to enjoying stories, analysing critically, or finding inspiration.
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When you combine the two — reading with purpose and for meaning — you turn every
page into an opportunity to learn, imagine, and grow.
SECTION—B
3. The railroad was not the first institution to impose regularity on society, or to draw
attention to the importance of precise time keeping. For as long as merchants have set
out their wares at daybreak and communal festivities have been celebrated, people have
been in rough agreement with their neighbours as to the time to day. The value of this
tradition is today more apparent than ever. Were it not for public acceptance of a single
yardstick of time social life would be unbearably chaotic: the massive transfer of goods,
services, and information would proceed in fits and starts; the very fabric of modern
society would begin to ravel.
(1) What is the main idea of the passage ?
(a) In society, we must make more time for our neighbours
(b) The traditions of society are timeless
(c) An accepted way of measuring time is essential for the smooth functioning of the society
(d) Society judges people by the times in which they conduct certain activities
(2) The word draw in the first sentence can best be replaced by :
(a) Bring
(b) Infer
(c) Formulated
(d) Sketch
(3) The phrase “this tradition” in the third sentence refers to answer :
(a) The practice of starting the business day at dawn
(b) Cordial relations between neighbours
(c) The railroad’s reliance on time schedules
(d) People’s agreement on the measurement of time
(4) The author implies that which of the following is a consequence of the greater
complexity of today’s society ?
(a) Agreement on the measurement of time is more important
(b) The role of railroad has become very vital
(c) People agree about time more readily
(d) The traditional values are of greater importance to the well-being of the society
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(5) What did the paragraph preceding the passage most probably discuss ?
(a) The times at which religious services used to be held
(b) The regulatory effect of the railroad on the society
(c) The need to regulate the railroads
(d) The sale of clocks and time pieces by merchants
Ans: (1) Main idea of the passage The whole paragraph is about how society benefits from
everyone agreeing on a single, precise way to measure time — without it, modern life would
be chaotic.
Answer: (c) An accepted way of measuring time is essential for the smooth functioning of
the society
(2) The word draw in the first sentence In “…to draw attention to the importance of precise
time keeping,” the word draw means “to bring” or “to attract” attention.
Answer: (a) Bring
(3) The phrase “this tradition” “This tradition” refers back to the earlier idea that for a long
time, people have been in agreement with their neighbours about the time of day — a
shared understanding of time.
Answer: (d) People’s agreement on the measurement of time
(4) Consequence of greater complexity of today’s society The author says the value of a
single yardstick of time is “more apparent than ever” — meaning in today’s complex society,
agreeing on time is even more important.
Answer: (a) Agreement on the measurement of time is more important
(5) What the preceding paragraph most probably discussed The first sentence says “The
railroad was not the first institution to impose regularity…” — which suggests the previous
paragraph was about how the railroad imposed regularity on society.
Answer: (b) The regulatory effect of the railroad on the society
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4. Read the following passage carefully and answer the questions that follow :
Computers are gadgets that have an astonishing ability to calculate, multiply, add, and
subtract big and complex figures in a matter of seconds. Computers serve many other
purposes. They can keep records of things or data we want to preserve and use later. They
are also used to design, plan, and construct new projects. Computers not only save us
time but also help us to think quickly and work out problems which otherwise would take
a long time. Computers ensure faster progress, better efficiency, and quicker decisions.
Scientists are thinking of building a space city. The journeys in space are already
controlled and guided by computers. Today, computers are being installed in banks,
offices, and factories to cope with the increasing load of work and increase efficiency.
Computerization in offices and factories today has become almost imperative. It has been
said that the use of computers would lead to unemployment. But computerization does
not mean the end of manual jobs. Actually, the two go together hand in hand.
Questions :
(1) What functions do gadgets perform ?
(2) What other purposes do computers serve ?
(3) How are computers useful to us ?
(4) Will computerization lead to unemployment ?
Ans: (1) What functions do gadgets perform?
Gadgets (computers) can calculate, multiply, add, and subtract big and complex figures
within seconds.
(2) What other purposes do computers serve?
Computers are used to keep records, design, plan, construct new projects, and guide space
journeys.
(3) How are computers useful to us?
Computers save time, help us think quickly, solve problems faster, ensure better efficiency,
and assist in quicker decision-making.
(4) Will computerization lead to unemployment?
No, computerization will not lead to unemployment. Instead, manual jobs and computers go
together hand in hand.
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SECTION—C
5. What are the different guidelines for effective writing ?
Ans: The Story of Writing That Connects Hearts and Minds
Imagine you are sitting in a room full of people. Everyone is trying to speak at once. Some
are shouting, some are whispering, and some are speaking in a language you barely
understand. What happens? Chaos. You don’t remember anyone’s message because
nothing stood out, and nothing was clear.
Now think about a different scene. A single person stands up, speaks in a calm, clear voice,
and arranges their thoughts in such a way that you instantly get the point. You not only
understand them but also enjoy listening. You might even remember their words later.
That’s the difference between bad writing and effective writing. Writing is not just about
putting words on paper—it’s about communicating in such a way that your reader feels
guided, not lost.
To achieve this, we follow some guidelines for effective writing. These are not stiff rules,
but friendly helpers that make our writing shine. Let me explain them in a human way, step
by step.
1. Clarity is King
Imagine you’re giving directions to a friend who is new in town. If you say, “Go somewhere
over there, and then maybe turn right after a while,” your friend will never reach the place.
Writing works the same way.
Clarity means your words should act like a map. Readers must instantly understand what
you mean without scratching their heads. Use simple words instead of complicated ones
when possible. Instead of saying “Utilize,” just say “Use.” Instead of “Commence,” say
“Start.”
When your message is clear, readers don’t struggle. And trust me, no reader likes to
struggle.
2. Keep It Concise
We’ve all met people who take 10 minutes to tell a story that could be told in 2. By the time
they finish, you’ve forgotten the beginning. Writing should not be like that.
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Conciseness means saying what you want in as few words as possible, without losing the
meaning. Think of it like packing a suitcase—you want to carry everything important, but
you don’t want to overload it with unnecessary items.
For example:
“Due to the fact that the weather conditions were extremely unfavorable, the match was
canceled.”
“The match was canceled because of bad weather.”
See the difference? The second one is short, sweet, and powerful.
3. Be Coherent and Organized
Have you ever listened to someone tell a story where they start from the middle, jump to
the end, then go back to the beginning? Confusing, right?
Writing must have flow. Your thoughts should move in a logical order, like stepping stones
across a river. If your introduction is the starting point, then the body is the bridge, and the
conclusion is the safe landing.
A disorganized piece of writing feels like a jigsaw puzzle with missing pieces. An organized
one, however, guides the reader from one idea to another smoothly.
4. Know Your Audience
Imagine writing a love letter to your crush the same way you would write a formal report to
your boss. Disaster!
Every piece of writing has an audience, and the tone should match them. If you’re writing
for children, keep it playful and simple. If you’re writing for professionals, be respectful and
formal. Knowing your audience is like choosing the right outfit for the occasion—it makes all
the difference.
5. Use Simple and Natural Language
Have you ever read something so full of jargon that you had to read each line three times?
That’s ineffective writing.
Effective writing talks to the reader in a natural tone—like a friend having a conversation. Of
course, the level of simplicity depends on the context, but the goal remains: be human.
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For example, instead of writing:
“The implementation of strategic frameworks necessitates a multidimensional paradigm
shift.”
You can write:
“We need to change the way we work to reach our goals.”
The second one not only makes sense but also connects better.
6. Correctness Matters
Imagine attending a wedding where the band keeps playing wrong notes. Would you enjoy
it? No. Similarly, readers lose interest if your writing is full of spelling, grammar, or
punctuation errors.
Correctness is about respecting the language and the reader. It shows that you care enough
to polish your work. Just as people iron their clothes before an important event, writers
must check their writing before presenting it.
7. Engage the Reader
Good writing doesn’t just inform—it entertains, persuades, or inspires. Think of it as
seasoning food: even if you have all the right ingredients, without spices, it feels bland.
Using examples, stories, or even a touch of humor can make writing come alive. If your
reader feels involved, they’ll remember what you wrote. That’s the real magic.
8. Consistency is Key
Imagine watching a movie where the hero’s name keeps changing from scene to scene.
Wouldn’t you be confused? Writing is the same.
Be consistent in your style, tense, and format. If you start using past tense, stick with it. If
you’re using bullet points, don’t suddenly switch to paragraphs for no reason. Consistency
builds trust in the reader’s mind.
9. Revise and Edit
No first draft is perfect—ever. Even the best writers rewrite their work several times. Editing
is like polishing a diamond: it removes rough edges and brings out the sparkle.
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When you finish writing, step back, read it again, and ask yourself:
• Is it clear?
• Is it too long?
• Does it flow well?
• Are there errors?
Editing is not a chore; it’s a gift you give to your readers.
10. Add a Personal Touch
Finally, effective writing always has a voice—a bit of the writer’s personality. Without it, the
writing feels mechanical, like a robot wrote it. With it, the writing feels alive.
Think of famous authors. Their sentences are not just grammatically correct; they carry a
unique rhythm, warmth, or sharpness that makes you feel their presence.
When you write, don’t be afraid to let your voice shine through. That’s what makes your
work memorable.
Wrapping It Up: Writing as a Bridge
At the end of the day, writing is nothing but a bridge between your mind and your reader’s
mind. If the bridge is weak, confusing, or broken, your thoughts will never reach them. But if
the bridge is strong, simple, and beautifully built, your ideas will not only reach the reader—
they will stay there.
So, the guidelines for effective writing—clarity, conciseness, coherence, knowing your
audience, natural language, correctness, engagement, consistency, editing, and personal
touch—are like the materials and tools you need to build this bridge.
Follow them, and your writing will not just inform but also inspire. And when an examiner
reads your answer, they won’t just grade it—they’ll enjoy it.
6. Write a letter to Unique Books Private Ltd., New Delhi, to supply you the books you
need for your college library.
Ans: To
The Sales Manager Unique Books Private Ltd. New Delhi
Date: 18 September 2025
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Subject: Request for Supply of Books for College Library
Dear Sir/Madam,
I am writing on behalf of the Librarian, XYZ College, Amritsar, to place an order for certain
books required for our college library. These titles are part of the updated syllabus and are
in high demand among our students and faculty.
The details of the books are as follows:
S. No.
Title of the Book
Author
Quantity
1
Principles of Economics
N. Gregory Mankiw
5 copies
2
Database Management Systems
Korth & Silberschatz
4 copies
3
Business Communication Today
Bovee & Thill
6 copies
4
Indian Polity
M. Laxmikanth
5 copies
5
Fundamentals of Computer Applications
P.K. Sinha
4 copies
Kindly send the above books at your earliest convenience, along with the invoice, to the
following address:
The Librarian XYZ College Mall Road, Amritsar – 143001 Punjab
Payment will be made promptly upon receipt and verification of the books. Please ensure
that the books are well-packed to avoid any damage during transit.
We look forward to your prompt action and continued cooperation.
Yours faithfully,
(Signature) Rishabh Sharma
Librarian XYZ College, Amritsar
SECTION—D
7. Prepare a resume for the post of production manager in a firm.
Ans: RESUME
Name: Rishabh Sharma Address: 45, Green Avenue, Amritsar – 143001, Punjab Mobile:
+91-98765-43210 Email: rishabh.sharma@email.com
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Career Objective
To secure the position of Production Manager in a reputed organisation where I can utilise
my leadership skills, technical expertise, and experience in production planning to enhance
efficiency, reduce costs, and ensure timely delivery of high-quality products.
Professional Summary
• Over 7 years of experience in production management within manufacturing and
FMCG sectors.
• Proven track record in optimising production processes, implementing lean
manufacturing techniques, and leading cross-functional teams.
• Strong ability to coordinate between departments, manage resources, and meet
strict deadlines without compromising quality.
Key Skills
• Production Planning & Control
• Lean Manufacturing & Six Sigma (Green Belt Certified)
• Quality Assurance & Process Improvement
• Inventory & Supply Chain Management
• Team Leadership & Staff Training
• Budgeting & Cost Control
• ERP & MS Office Proficiency
• Health, Safety & Compliance Management
Work Experience
Senior Production Supervisor ABC Manufacturing Pvt. Ltd., Ludhiana June 2019 – Present
• Managed daily production operations for a team of 50+ workers.
• Increased production efficiency by 15% through workflow optimisation.
• Coordinated with procurement and quality teams to ensure timely availability of raw
materials and adherence to quality standards.
• Implemented safety protocols, reducing workplace incidents by 20%.
Production Officer Sunrise Foods Ltd., Amritsar May 2016 – May 2019
• Assisted in production scheduling and monitored output against targets.
• Introduced process improvements that reduced wastage by 10%.
• Maintained detailed production reports for management review.
Education
• MBA (Operations Management) – Punjab University, Chandigarh – 2016
• B.Tech (Mechanical Engineering) – Guru Nanak Dev University, Amritsar – 2014
Easy2Siksha.com
Certifications
• Lean Six Sigma Green Belt – 2020
• ISO 9001:2015 Quality Management Systems – 2018
Achievements
• Awarded Best Production Supervisor at ABC Manufacturing Pvt. Ltd. in 2022.
• Successfully led a cross-departmental project that reduced production downtime by
12%.
Personal Details
• Date of Birth: 15 March 1992
• Languages Known: English, Hindi, Punjabi
• Marital Status: Married
• Nationality: Indian
References
Available upon request.
Signature: Rishabh Sharma
Date: 18 September 2025
8. You are the President of a computer club. Write a notice for the students to join a
workshop by your professor of computer in your department.
Ans: XYZ COLLEGE OF ARTS AND SCIENCE
Department of Computer Science
Computer Club
NOTICE
Date: 10th September, 2025
Subject: Invitation to Join Workshop on “Exploring the World of Computers”
All students of our college are hereby informed that the Computer Club of the Department
of Computer Science is organizing a special workshop on the latest developments in
computer applications and internet technology. This workshop will be conducted by our
respected professor, Prof. (Name of the Professor), who is known for his engaging teaching
style and deep knowledge in the field.
The workshop will be held on:
Easy2Siksha.com
• Date: 20th September, 2025
• Time: 10:00 AM to 1:00 PM
• Venue: Computer Science Laboratory, Block–B
The session will cover:
1. Basics of modern computing and its role in education.
2. Hands-on learning of web designing tools.
3. Introduction to practical coding techniques.
4. Career opportunities in computer applications.
All students who are interested in enhancing their knowledge of computers and practical
skills are invited to participate. This will be a golden opportunity to learn directly under the
guidance of our professor. Certificates of participation will also be awarded to all attendees.
Students are requested to register their names at the Computer Club office by 15th
September, 2025. Limited seats are available, so registration will be done on a first-come,
first-served basis.
For further details, kindly contact the undersigned.
Sd/-
(Your Name)
President, Computer Club
Department of Computer Science
“This paper has been carefully prepared for educational purposes. If you notice any mistakes or
have suggestions, feel free to share your feedback.”
